FAQs

We offer a wide range of jewelry repair services, including watch services, ring services, gemstone services, necklace services, earring services, bracelet services, and more. If you are in need of a service that you don’t see listed on our website, chances are we can do it! Please contact us with any jewelry or watch repair needs.

Yes, we specialize in watch repair services, including battery replacement, band resizing, crystal replacement, general maintenance, and much more.

The repair time can vary depending on the complexity of the repair needed. We strive to complete most repairs within a reasonable timeframe and will provide you with an estimated completion date when you bring in your item.

No, we repair jewelry from all brands and types. Whether it's a family heirloom or a contemporary piece, we can handle the repair with care and expertise.

Absolutely! We have experience working with delicate and antique jewelry and understand the special care required to preserve their integrity during repairs.

The cost of each repair depends on various factors, such as the type of repair needed and the materials involved. We provide transparent and fair pricing, and our team will provide you with an estimate before proceeding with any work.

Absolutely. We prioritize the safety and security of your jewelry. Our premises are equipped with advanced security systems, and our team follows strict protocols to ensure the safe handling and storage of your items.

Yes, we provide professional cleaning services to restore the shine and brilliance of your jewelry. We recommend having your jewelry cleaned periodically to maintain its beauty.

Of course! We offer complimentary assessments to evaluate the repair needs of your jewelry. Our experts will provide you with an honest assessment and discuss the repair options with you.

Yes, we have the expertise to repair or replace broken clasps, findings, and other jewelry components to ensure your piece is functional and secure.

Yes, ring resizing is one of our specialties. Whether you need your ring made larger or smaller, we can provide professional resizing services to ensure a perfect fit.

We understand the value of unique and custom-designed jewelry. Our skilled jewelers and watchmakers have the experience to handle repairs on custom pieces and will work diligently to maintain the original design and aesthetics.

Yes, we offer stone replacement services. We can help you find a suitable replacement gemstone and expertly set it into your jewelry.

We're always here to assist you. You can reach us through our contact form on the website, by phone, or by visiting our store in Bethpage, NY. Our friendly staff will be happy to address any additional questions or concerns you may have.